REPAIR CENTER
Our organization was founded on the premise that fast, reliable
service and support offerings are crucial to the continuity and
function of your organization. Computer Medic is one of the largest
service providers in Michigan. Our technicians are factory authorized
to service both warranty and non-warranty products from most manufacturers.
Serving thousands of companies since inception in 1984, we have refined
our service deliverables to include 24 hour support options, network planning
and implementation, custom service contracts, and one of the largest
spare part inventories in the area. Quality service and support
are essential to the success of your computer operations.
BREAK/FIX SERVICES:
Standard Service - Standard service is our most
economical option. Repairs are completed in the order in which they
are received and are subject to longer service turnaround times.
Typically, the diagnostic response time for carry-in repairs is 1-2 business
days and on-site service is 1-2 business days. These times may fluctuate
depending upon the work load.
Priority Service - This option affords you a
faster response time. Typical response time for both carry-in and
on-site service is 24 hours or less.
Ultimate Priority Service - This option afford
you the fastest response time. Typical response time for both carry-in
and on-site service is 4 hours or less.
BREAK/FIX SERVICE RATES:
NETWORK SERVICES
Network services includes work relating to the network infrastructure.
This includes maintenance, upgrades, integration planning and break/fix
services.
NETWORK SERVICE RATES:
