Computer Medic Inc. - Ann Arbor Computer Repair & Service

FREQUENTLY ASKED QUESTIONS:

Terms of payment?
We accept cash, credit cards, PayPal, check and money orders.

Why should I use Computer Medic over the competion?
We are experienced, honest, and factory trained. We complete repairs more efficiently than other facilities. Beware of companies offering lower hourly rates as they may bill you more hours to compensate for the lower rate. We have been in the computer repair business over 26 years and we promise fair, honest business practices.

What is your warranty?
All our repairs are backed with a 90 day parts and labor warranty. Some parts, such as hard drives, may have a longer warranty through the manufacturer.

What brands do you repair?
We repair most major brands such as HP, Compaq, Gateway, Toshiba, IBM, Dell, Sony, etc.

Can you guarantee you can fix my computer?
We can fix all the equipment we see. However, there are situations where we must replace a major component rather than repair the existing part due to the nature of the failure. If this is the situation, unit replacement may be more economical. We will provide an estimate so you can determine whether iti is worth repairing.

What is your typical turn-around time for repairs?
Typically we diagnose in one to two business days. We will provide an estimate via email or phone call. Once we receive authorization to complete the repair, we will finish the unit within 24 hours if we have the part.

I am a computer expert, can I buy just the parts from you?
No - we are a full service repair facility. However, we do sell some accessory parts such as batteries and AC adaptors.